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Auckland Council:Libraries & Council Services Assistant

Auckland Council:Libraries & Council Services Assistant

Auckland Council Whangaparaoa

Listed: 27 Aug 2025

We are looking to fill a permanent part time opportunity x 22 hours per week at Whangaparoa.


Shifts: Wednesday and Friday - 8 hours (opening till closing), and Saturday (6 hours).


  • Deliver exceptional customer service and support based at Whangaparāoa Library, assisting with library and council services, digital troubleshooting, and community programmes.


  • Work collaboratively within a diverse team, help foster a welcoming environment, and engage with people of all ages and backgrounds, including children.


  • Permanent part-time role (22 hours/week) with flexibility required for weekend, late-night, and multi-location shifts across the Hibiscus & Bays local board area.

About you


Flexibility, adaptability, superb people skills, a willingness to learn, a passion for customer service and a can-do attitude are essential.


The ideal candidate will:


  • Be willing to help create a whānau environment where everyone works together to achieve team goals
  • Enjoy working with people from diverse ethnicities and backgrounds
  • Be a quick learner who would be able to assist people with technology queries
  • Love working with tamariki and can assist with programmes
  • Has knowledge/understanding of Te Ao Māori or willingness to learn


Enjoy day-to-day frontline library service and the opportunity to connect directly with our library patrons.