Hibiscus Coast App
Hibiscus Coast App
It's Your Place
Hibiscus Coast App
Harbour Hospice:Data Insights & Supporter Care Specialist

Harbour Hospice:Data Insights & Supporter Care Specialist

Harbour Hospice Red Beach

Listed: 1 Apr 2024

  • Permanent full-time role based in Red Beach. Go against the traffic.

  • Work flexibly. This could be a 4 or 5 day a week position.

  • Combine your database skills with curiosity & provide donor journey insights

The Data Insights and Supporter Care Specialist will track and use data to report on supporter trends and to make recommendations that result in hospice donors feeling acknowledged and aware of what services their donations make possible.

The trends you identify will also support the success of our annual direct mail and EDM campaigns.

You’ll work collaboratively with your fellow fundraisers and the Marketing and Communications team, to ensure appropriate messaging is received by every donor.

In addition, you will develop and manage a portfolio of new and mid-level donors by initiating and stewarding relationships with people who give their financial support to Harbour Hospice.

Your role will be vital in using the donor journey to retain and build regular donors.

You will be a connector, matching donors to the best person in the team, based on the donor’s best interests.

Our ideal candidate will demonstrate:

  • Proven experience using databases to manage supporter relations. Knowledge of Raisers Edge a distinct advantage
  • A natural curiosity and interest in data, insights and trends
  • Attention to detail coupled with excellent time management and organisational skills
  • Flexibility to attend events that may fall outside of standard working hours
  • Hold a valid, clean full driver’s license