At Metlifecare, our villages are vibrant communities where residents feel connected, supported and proud to call home.

Hibiscus Coast Village, based in Red Beach, is no exception to this.

With 310 current residents, our village is bustling with activity, has a real coastal vibe and close to Orewa township and beaches.

Your ability to build relationships, communicate clearly and keep residents at the heart of decision-making will be key to your success.

As Village Manager, you’ll be the trusted face of the Village, leading day-to-day operations, supporting our people, and ensuring residents enjoy a safe, engaging and well-run environment.

Reporting to the Operations Manager, you will:

• Provide strong, visible leadership across the Village
• Work closely with residents, families, teams and internal partners
• Support a positive culture where communication is open, timely and respectful
• Maintain solid financial performance including P&L management
• Drive continuous improvement across systems, processes and service delivery
• Champion quality, safety and wellbeing for residents and staff

What You’ll Bring

You are a natural leader and communicator, capable of navigating the dynamic demands of a busy village while inspiring and developing your team.

With empathy, charisma, and respect for diverse perspectives, you’ll create a thriving environment where residents are truly at the heart of everything we do.

Your leadership will ensure our Village and Care Home remains vibrant, future-ready, and a place our residents are proud to call home.

Your Experience Includes:

• Proven leadership in retirement village management (highly regarded)
• Operational management expertise in a people or service-focused business
• A resident-first mindset with empathy, professionalism, and a strong service ethic
• Outstanding communication and relationship-building skills, with a natural ability to influence, collaborate, and engage, including responsiveness and follow-through
• A commitment to operational excellence with strong process, systems, and quality improvement capability
• Financial acumen including sales focus and P&L ownership
• Strategic thinking with a flair for innovation
• Risk management experience, including health & safety and wellbeing