Coasties travelling internationally from Auckland Airport will soon see faster check-ins, thanks to the introduction of self-service kiosks.

The airport is set to replace 100 traditional check-in counters over the next few years as part of a major upgrade.

Scott Tasker, Auckland Airport’s Chief Customer Officer, highlighted the benefits of the upgrade, stating, “Travellers can save up to 13 minutes with the new system, and typical wait times for the self-service options are no more than five minutes."

Scott Tasker

The upgrade allows passengers to manage check-in and luggage drop-off themselves while staff remain available to assist those who need it.

The aim is to create a smoother, more relaxed experience for all passengers, whether they’re frequent flyers or first-time travellers.

The installation is part of a larger investment in Auckland Airport’s infrastructure, including a new domestic jet terminal and an advanced baggage handling system.

The kiosks will be available for all airlines, increasing both capacity and efficiency in the check-in hall.

During the installation, some temporary disruptions are expected, but Tasker assures that the end result will greatly enhance the traveller experience.

"We ask for travellers’ patience as we bring this significant improvement to life,” he said.

Once fully operational, the new system will cater to both domestic and international travellers, making Auckland Airport more streamlined and ready for future growth.