Locals across Auckland are set to benefit from significant savings on their water bills, thanks to the Government’s approval of the Watercare Charter.

This initiative, introduced under the Local Water Done Well plan, is projected to save households approximately $899 million over four years while also improving water service quality and enabling critical infrastructure investments.

Local Government Minister Simeon Brown highlighted the key outcomes of the Watercare Charter, which was developed through consultation with the Secretary for Local Government, the Commerce Commission, and Auckland Council.

These include setting minimum service quality standards, improving response times, and ensuring record capital expenditure by Watercare, averaging $1.3 billion annually from 2025 to 2028.

“Infrastructure is vital for our cities to thrive,” Mr. Brown stated.

“Because this Government listened and worked with Auckland Council, we delivered a solution that ensures Watercare has the flexibility and revenue certainty to fund future water infrastructure projects.”

The Government’s reforms also addressed Watercare’s proposed 25.8% rate increase earlier this year, shielding Aucklanders from unsustainable costs.

By financially separating Watercare from Auckland Council, the plan has allowed for interim economic regulation, with full oversight by the Commerce Commission set to commence in 2028.

This new framework is expected to support Auckland’s growth by maintaining and renewing water infrastructure while unlocking housing development opportunities across the city.

In addition, it frees up Auckland Council’s budget to invest in other critical infrastructure projects.

The Watercare Charter will be monitored by the Commerce Commission over the next three years, prior to full economic regulation being extended to all water service providers under the upcoming Local Government Water Services Bill.

“I want to thank the Department of Internal Affairs, Auckland Council, and the Commerce Commission for working together to deliver this Charter,” Mr. Brown added.

“It will help keep costs down for consumers while supporting record investment in water infrastructure in our biggest city.”

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