Staff Reporter
08 April 2025, 11:31 PM
The Ministry of Business, Innovation & Employment (MBIE) is urging Coasties to check their homes for a recalled bathroom heater model that could pose a serious fire risk.
The warning centres on Serene S2068 heaters, which were recalled last year due to a known defect that can cause fires.
Despite the compulsory recall and a prohibition on use, around 28,000 of these heaters are still believed to be in homes across the country.
MBIE is now stepping up efforts to raise awareness ahead of the colder months.
“Don’t let the next fire be in your home,” says MBIE spokesman Ian Caplin.
“If you find a Serene S2068 Heater, turn it off, don’t use it, and contact the supplier it was bought from.”
So far, around 16,000 heaters have been safely removed or returned, thanks to the work of electricians and suppliers.
However, with two fires already linked to these heaters over the Christmas period, officials fear the risk will grow as the weather cools and heaters are used more frequently.
MBIE has been working alongside Master Electricians and the Insurance Council to share recall information.
Caplin warns that home insurance may not cover fire damage from these heaters if the recall advice hasn’t been followed.
The recall applies specifically to the Serene S2068 model. Coasties are encouraged to check bathrooms in their homes, rentals, and even holiday stays.
For details on how to identify and return a recalled heater, visit: consumerprotection.govt.nz – Serene Heater Recall
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