We love shining a spotlight on the local businesses that make our community thrive.

Today, we’re excited to share the story of Hear Again, located in Whangaparaoa.

At Coast Plaza, tucked among the daily bustle of shoppers, there’s a place where life’s most precious sounds are restored.

For 13 years, Hear Again has been helping locals rediscover the voices, music, and everyday moments that make living on the Hibiscus Coast so special.

Step through their doors and you’re welcomed not just as a client, but as part of the family.

Hear Again is more than a clinic. It’s a family-owned business where personalised care comes first.

The team offers everything from full diagnostic assessments and free hearing checks to expert hearing aid fittings, gentle ear wax removal, custom protection, and even home visits.

What makes them unique is their independence.

They aren’t tied to one brand, so every solution is chosen to fit the person, not the other way around.

From the very first fitting, the hearing aids belong to the client, giving people confidence and ownership in their journey.

The story of Hear Again began when Samantha Foster, Operations Director, and Steve Foster, Clinical Director, saw a better way forward.

After years in a large hearing care chain, they wanted to bring hearing care back to what really matters: people. Their vision was simple—expert clinical support combined with genuine, ongoing care that continues long after an appointment ends.

That passion has shaped Hear Again into the trusted, friendly clinic locals know today.

One proud moment came in 2024 when Hear Again was nominated for the 2degrees Customer Service Award.

For Samantha and Steve, it wasn’t just recognition—it was a sign that the personal, caring approach they set out to create was being felt and appreciated.

It was a reminder that hearing care is about far more than technology.

It’s about wellbeing, confidence, and the joy of feeling connected.

That connection is exactly why locals love Hear Again.

Clients know they’ll see the same smiling faces each time they visit, building trust and comfort with every appointment.

Beyond the clinic, the team actively supports the community by sponsoring events and tournaments.

Their 13th birthday, celebrated recently with the help of neighbouring Coast Plaza businesses, was a highlight that captured the spirit of community they are proud to belong to.

Looking ahead, Samantha and Steve hope to grow Hear Again slowly and carefully across New Zealand.

They’re determined that every new location carries the same heart, independence, and quality that Whangaparaoa locals have come to rely on.

By staying at the forefront of hearing care while never losing sight of what matters most, they’re ensuring their clients continue to reconnect with the sounds that make life rich.

To keep hearing care within reach, Hear Again also offers finance options from just $10 a week, making it possible for more people to access the help they need.

You’ll find Hear Again at Coast Plaza in Whangaparaoa, or online at hearagain.co.nz.

To chat with the team, call 09 424 6666.

If you or someone you love is ready to hear those cherished sounds again, the friendly team at Hear Again is there to help.