Staff Reporter
07 September 2023, 9:40 PM
Consumer NZ has unveiled surprising insights into the expected lifespan of common household appliances, providing valuable information for New Zealand consumers.
According to Dr. Paul Smith, Consumer's Head of Test, key appliances should last as follows:
Smith emphasizes that the initial cost, usage frequency, and maintenance impact the appliance's longevity. Importantly, New Zealanders are protected by the Consumer Guarantees Act, ensuring acceptable quality for personal-use products.
Smith advises against "extended warranties" and "care" programs, noting that consumers often have sufficient protection under the CGA.
Furthermore, the lifespan can vary based on factors like brand and usage intensity.
For example:
Smith recommends repairing appliances until spare parts become scarce, which can help consumers save money.
Consumer NZ also advocates for mandatory repairability labelling to promote longer-lasting products.
This initiative aims to inform consumers about how easy it is to repair appliances, similar to energy efficiency ratings.
Knowing the expected lifespan of household items can assist New Zealanders in making informed purchasing decisions and advocating for their consumer rights under the CGA.
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