If you use Neighbourly, your inbox might feel a bit uneasy today.

Neighbourly says it was alerted to a potential data breach on Thursday, January 1.

It has since confirmed there was unauthorised access to some registered user data, although it says the issue was quickly contained and the site and services have now been restored.

The data accessed included registered members’ names, email addresses, GPS coordinates, public forum posts, and private messages.

It also included some publicly advertised event and business addresses.

Neighbourly says passwords were not included.

It says it plans to seek a court injunction to prevent any use of the material and has apologised to members, adding it has addressed the issue that allowed the theft and believes the site is secure.

For Hibiscus Coast households that use Neighbourly, the practical next step is to stay alert for unusual calls, emails, or texts, especially at this time of year.

Neighbourly’s guidance is to avoid clicking links in emails, type the web address directly into your browser instead, enable two-factor authentication where available.

Watch for phishing emails that push urgency or ask for personal information.

If you need help, Neighbourly says the best contact is its customer support team at [email protected], noting replies may be slower if query volumes are high.

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