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Internet glitches paralyse local banking apps

Hibiscus Coast App

Staff Reporter

29 May 2023, 10:01 PM

Internet glitches paralyse local banking apps

Several banking apps and numerous .co.nz websites have become inaccessible for certain users this morning due to internet glitches.


Major banks such as ASB and Kiwibank are experiencing outages on their websites and mobile applications, affecting their customers' ability to access important banking services.


ASB, one of the affected banks, acknowledged the issue through a statement on their Facebook account.


They expressed their apologies and informed customers that some internet service providers were encountering problems, resulting in difficulties accessing FastNet Classic and ASB mobile.


The bank acknowledged the inconvenience caused and thanked customers for their patience.


ASB, in collaboration with its technology partners, is actively investigating the situation to identify and resolve the underlying issues causing the outages.


The bank is committed to rectifying the problem as quickly as possible to restore normalcy to its digital services.


Customers who rely on these banking apps and .co.nz websites are advised to remain patient while the technical teams work diligently to address the problem.


Meanwhile, it is advisable to stay informed through official updates from the respective banks and service providers regarding the progress made in resolving the issue.


As the investigation continues, it is hoped that a swift resolution can be reached, allowing affected users to regain access to their banking apps and the affected .co.nz websites.